Bayport is investing in the youth of South Africa
Bayport South Africa, in partnership with leading staffing provider, Teleresources, and Sector Education and Training Authorities (SETAs), is providing jobs and sound workplace experience to young people in South Africa.
This joint initiative is an internship programme in which Bayport will be the host employer for 56 interns for a year between 2014 and 2015. Run by the BANKSETA and participating FET colleges, the programme places students who have completed a three-year diploma with companies to gain workplace experience. Teleresources, a company that recruits, places and manages call centre staff, does the actual placing and managing the interns on a day-to-day basis.
“The internship supports Bayport’s philosophy of making a difference while we also achieve our business objectives by growing and investing in the youth of South Africa.” says Leann Coetzer, HR Director at Bayport South Africa.
In the medium-term, Bayport wants to improve customers’ service experience. It is however, the long-term vision that is really exciting. “We want to use the experience we are hoping to gain with this internship programme to build an internal training function that meets the Financial Advisory and Intermediary Services (FAIS) industry’s accreditation requirements,” says Leann.
How the programme works:
The participating FET colleges identify students who have completed their studies in, among others, marketing, business management, IT, HR or finance, and provide Bayport with a list of available candidates to interview.
The successful applicants are employed by Teleresources who then place them with Bayport as the host employer. During the 12-month contract period, Teleresources is responsible for the interns from a payroll and IR point of view. The company places an onsite account manager to manage the interns and provide the FET colleges with the required time, an attendance register and progress reports.
The SETA pays the interns a monthly stipend and also receives registers and progress reports.
Bayport’s role is to ensure that the interns gain the experience they need to complete their qualifications and prepare them for professional roles in the corporate world.
The first intake of interns started on the 1st of October 2014 and second intake on the 15th of October 2014.